Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Stop 11 Animal Hospital.
1. What are the Hospital hours?
Our hospital is open Monday from 7:30am to 7:00pm; Tuesday from 7:30 am to 5:30 pm; Wednesday from 9 am to 5 pm; Thursday from 9 am to 7:00pm; Friday from 7:30 am to 5:30 pm; and Saturdays we are open from 9:00am until 12:00pm. The clinic is closed on Sunday. Doctors hours due vary from hospital hours, so please call for an appointment.
2. Do I need to have an appointment?
Yes, patients are seen by appointment. Walk-ins may be seen as time allows, emergencies always are seen first.
3. What forms of payment do you accept?
Cash, Check, Mastercard, Visa, Discover Card, American Express, and Care Credit.
4. Can I make payments?
Payment is required at the time of service.
5. At what age can I have my pet spayed or neutered?
Our newer anesthetics allow safe spaying or neutering at any age, even as young as three months, however, we prefer to perform these surgeries at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen will be performed prior to undergoing anesthesia and surgery as an additional safety precaution.
6. What is the pre-anesthetic blood screening?
Blood test that we run in the clinic prior to surgery. These tests the organ function, and blood cell counts of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
For most procedures, dissolvable sutures are placed which do not need to be removed. For procedures involving sutures we recommend that they be removed 10 to 14 days following the surgery.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens. For more information, visit Y2Spay
9. Do you board pets?
Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We also can board other small animals, but you will be required to bring your own cage and food for your pet.
10. What are your kennels like?
Our kennels are all indoor and air conditioned. The dogs are walked 3 times daily while they are boarding. We ask that you bring your own pet's food to avoid problems with sudden diet changes.